How often have you looked into a product or service, became interested, then saw that the company did not have any recent reviews or simply none at all? Did it make you question your purchase or commitment?
Your reviews can really make or break a potential client.
Ask For Reviews
“Ask for reviews from people you didn’t sell a house to, but created a relationship with.” – Taylor Hack
As Taylor mentioned in this Over A Pint episode, don’t feel like you can only ask clients that you have sold or purchased with. One of the best reviews I received, when I was selling, was from a family I had recommended not sell.
“It’s the documentation that a relationship exists.- Taylor Hack
Think of it as a “thank your exchange.” For example, when someone calls you asking for a free valuation of their home today or to consult with you on whether or not they should sell, as soon as they thank you for your time ask them if they wouldn’t mind giving you a 5 star review on your prefered platform.
Not only have you created a relationship with a possible future client, but you’ve given yourself the perfect opportunity for someone to let other strangers know how much you care.
At the end of the day, the client’s decision is an emotional one. Even if you have the best stats in town, if people don’t enjoy the process of working with you and share that experience with others, clients will move onto the next realtor.
We Want To Help You Optimize Your Reviews
We can help you optimize your reviews online!
You can book your free consultationhere. We’ll discuss your goals and figure out the best way we can help you succeed online.
Got any topics you’d like us to cover in a future episode or a guest you’d like us to sit down with? Let us know in the comments below! You can also reach us onFacebook andInstagram.
What do you look for in a brokerage? What do you expect from them?
Brokerage Standards
Whether you’ve decided to move on from your current brokerage or are doing it for the first time, interviewing a brokerage can be a tricky process. Here is a list of standards REALTORS® Kristina Wilton, Rick Sergison, and Steven Sarasin, featured in the video above, look for in a brokerage:
Attention
“When I’m calling you, you’re not rushing to get me off the phone.” – Steven Sarasin
Support
Invests in you and your career
Proper training
Positive energy
Respect what you have to say
When Kristina met with her broker, she mentioned she felt unsafe working in the current location. She also didn’t like bringing her clients to the office as she felt it didn’t represent her business. Her broker listened and moved to a different office that resolved both issues.
This made Kristina feel respected, valued, and confirmed that she and the brokerage she works with have similar standards.
Get A Prenup
As far as Rick’s concerned, the brokerage works for you. You as a realtor are the broker’s client. If the managing broker doesn’t do their job, the agents leave. He says that one of the most important questions to ask is, “How will you treat me when I leave?”
Brokers can offer you the world when you join them, but what will they do if/when you decide to move on? When your clients call, will they forward your new number or will they tell them that you’ve left the business? Legally, they can take your business after you’re gone. So you need to figure out if their ethical standards align with yours. Think of what you would put in a prenup before shaking hands and working towards growing your business with that brokerage.
Give Us A Call
Book your free consultationhere. We’ll discuss your goals and figure out the best way we can help you succeed online. Got any topics you’d like us to cover in a future episode or a guest you’d like us to sit down with? Let us know in the comments below! You can also reach us onFacebook andInstagram.
Jodi Gilmour, owner of RE/MAX Realty Enterprises Inc., Brokerage and star of HGTV’s For Rent, sits down with Andrew Fogliato to discuss topics like how she got started in the business, working with her family, tips for realtors with young children, tips on how to be a leader, and much, much more!
And BONUS! We get a behind-the-scenes look at how Jodi became the star of For Rent! You definitely won’t want to miss this one. 🤩
Charlene De Silva l Realtor sits down with Andrew Fogliato for a couple pints and discuss their thoughts on marketing, social media, branding, and lessons they learned in their first years as real estate agents.
