Have you ever run a Facebook real estate ad that just hasn’t performed?
Facebook ads for real estate agents are both the best and worst thing to ever happen to the industry.
How specific you can get with your messaging, targeting, and offers is incredible, but it’s also a huge platform that can take a long time to master. It’s not until you start diving deep into it that you realize just how many options are available.
The overwhelming options cause many to abandon campaigns that might otherwise have been saved. We like to look at Facebook as if you were mining for gold. Gold miners don’t just dig in one spot for a day and then leave. They exhaust their options before abandoning an area.
They spread out continually looking to find a significant deposit of gold, and when they find one, all of the gold miners rush to that area until all the gold is gone. We’ll call that a “gold rush.” A completely original term we’re going to coin here at Just Sell Homes.
With a little marketing power behind it, I think gold rush could really stick. I’m on to something! It’s catchy.
When you find an ad that really hits, think like a gold rush, start pushing your resources to that ad as long as it’s producing. When it starts to dry up, move on. Don’t get emotionally attached to an ad that used to bring in a lot of business. Start looking for the next one.
Finding that perfect ad or sequence of ads takes time and just because an ad you launched isn’t working right now doesn’t mean it will never work. Test, tweak, change, etc.…
As Frank Kern so famously said, “There’s a technical term when a new campaign works the first time out of the gate, it’s called a f***ing miracle.”
So let’s dive into what you need to do to fix an ad that isn’t getting the results you’re happy with.
When Your Facebook Ad Doesn’t Perform; First Check the Image.
The image or video you use is what gets people to stop and look at your ad. It has the single most significant impact on how well your ad performs.
Every time an ad doesn’t work, the first thing we look at is the creative.
Is it scroll stopping? Will people scrolling through Facebook or Instagram be made to stop and look because they’re curious? If the answer is no, then you need to change it.
Find an image, or the beginning of a video, that makes people want to stop and see what’s going on. You only have a very short window to capture their attention, so make it count!
This could be with bright, bold colours, something that stands out to them like a recognizable landmark, “Hey, that’s around the corner from me,” or photos of people that look like someone they would know.
That’s why a photo of a seller holding a sold rider in front of their home almost always outperforms a picture of the house with fancy sold graphics on it. When someone is holding a sold rider, more people stop to see WHO it is and if they know them. Fancy graphics are an indicator it’s an ad, and they’re more likely to keep scrolling.
Before you change anything, change the image.
Does Your Copy Speak To Your Ideal Prospect?
You have a great image that captures attention and stops that scroll. You’re confident the image is not the issue. What’s next?
The copy. The words you put on the screen. Are you giving them a reason to take the action you want them to take? A lot of real estate ads include things like “Call me if you want to buy, sell, or invest.”
There’s nothing in that type of language that speaks to a pain point or stressor or honestly answers the “What’s in it for me?” angle. They can call any real estate agent for help, why should they call you specifically?
If you’re offering a home value report, why should they get it from you? What are you offering that is of interest to them?
You can also use your copy to encourage more of your ideal prospects to reach out. For example, make sure to talk about selling your home from the outset with a home value report.
You want people to reach out who are thinking about selling their home, not just because they’re curious about what their home is worth. Use the copy to speak to them, tell them what they’re getting, why they should get it, and what to expect once they opt-in.
Are You Targeting Your Facebook Ad To The Right People?
The perfect creative and copy are meaningless if they’re not being shown to the right people. You could find the ideal image that gets people stopping, copy that eloquently explains how if they opt-in you’ll review their real estate investment portfolio and how you can help improve it.
You’ll have good statistics on cap rates and ROI, and relatable anecdotes an investor would relate to.
Guess what? If that gets shown to someone who isn’t an investor, you just wasted that “perfect” ad.
Your ad needs to speak to the people you’re picking in your targeting, or it’s useless. Imagine trying to sell a $20,000,000 property to someone who can’t even qualify for a loan on a car? You need to put your ads in front of the right people.
Facebook ad targeting is a huge topic of conversation, and we’ll be putting out a lot more content on this topic.
Did You Pick The Right Campaign Objective?
You have a great ad, and it is still not where you want it. It’s possible you picked the wrong campaign objective at the beginning.
If you want people to become leads for your real estate business and you picked video views as the objective, then Facebook is not optimizing your ad for lead generation. They’re optimizing it for people to watch the video in the ad.
If you want people to take a specific action, you have to tell Facebook what that is so they can optimize for it. With all the data Facebook has on us, they know who is likely to opt-in to your Facebook ad and who isn’t.
Lastly, has one of your ads that previously worked for a while dropped off? It could be a good time to recreate it with a different campaign objective to get it in front of new people. This option is usually the last resort before just pausing that ad and letting it sit for a while until you bring it back.
If you have underperforming ads and want to get a free review of your existing ads with me, we’re happy to jump on Zoom screen share and take a look. (I’m Andrew Fogliato by the way, the guy who coined the term gold rush, so if that doesn’t tell you enough, I don’t know what will)
Imagine crafting the perfect seller ads. Seller ads that bring in new listings. Inquiry after inquiry, contract after contract. Your GCI grows and you have the real estate business you’ve always wanted. It feels like a cool breeze up your shorts on a warm summers day.
Guess what?
That perfect ad doesn’t really exist. You need a series of seller ads. You need to test different seller ads to see which one works best in your neighbourhood. Then you need back up seller ad campaigns for when one starts being less effective and needs to be paused for a bit.
Then you need to get better at learning how to convert more leads.
This post is going to focus on the different ways to generate listing leads with many of the different seller ads you could potentially run. This is focusing specifically on paid Facebook seller ad campaigns. There’s way more strategy involved when you take into account all your marketing channels and options.
The OG Seller Ad: What’s My Home Worth?
Get your free home evaluation! Arguably the most overused seller ad in real estate, right ahead of “oh by the way, I’m never too busy for your referral”.
With that being said, the reason its the most popular seller ad is that it actually has worked really well. Some markets its so overdone by so many people that if doesn’t work nearly as well anymore. It’s worth testing in every single market though. There’s some we’ve seen it be a bust and some its pulling in seller leads that includes name, email, phone number, and address for under $3 per. On the flip side, some markets we’ve seen those numbers be over $40 per lead.
When crafting our home value ads we actually like to take a different approach. We move away from automated valuations towards personalized ones. We use it to establish that you’re a local expert giving them an accurate depiction of not their home value but what they could get if they were to sell their home today.
We focus the language heavily on what their home would get if they were to sell instead of just a free home evaluation. The shift in language attracts less of the “just curious” and more of those who want to know their homes value if they sold it.The more you approach it from the angle of “Are you thinking of selling?” or “Want to find out what your home would get if you put it on the market today?” attracts more of the right kind of lead.
The copy in a seller ad can help eliminate the wrong prospects before they ever opt in. It can help with targeting your ads to the right person just as much as the targeting you actually pick in the Facebook Ads Manager when building the ad.
We’ve tested landing pages for home worth campaigns and Facebook Lead Ads instead and we’ve found a better cost per lead most of the time with Facebook Lead Ads. We recommend testing both. The downside of a lead ad is if you do want to have it send an automated value to the prospect without you having to do anything. A landing page can make that process a lot easier for you.
If you want to generate more listing leads with seller focused ads its always worth testing if you haven’t yet a home value campaign.
Old Faithful: The PDF Guide Download
The very first client we ever had here at Just Sell Homes, and many who have come since, have said “I don’t want buyer leads, I just want more listings, so what seller ads can we run?” I didn’t want to just do a home value campaign because they had tried them many times in the past. So we sent out a survey to 100 of their past clients with a series of questions about what caused them stress, what mattered to them, etc… during the process.
The results were interesting. 70% of the responses were NOT about value of their home. It was about the stress around preparing their home for sale, how to get it ready for sale, and other answers that all came back to preparing the home for sale the right way. This led us to create a 3 page PDF for the client called “The Ultimate Guide to Preparing Your Home for Sale”. We’ve tested variations of the name but the guide ultimately is pretty similar with the different clients we’ve used it for. A checklist that goes in depth of everything someone would need to do to get the home ready for sale. They could even print it out and check it off as they do it.
Then we frame it in seller ads along the lines of “Want to see how professionals get their homes ready for sale?” then lead right into talking about the value they can get from the guide.
Short PDF downloads that provide a ton of value are incredibly valuable. The ideal PDF download lead magnet offers more than just what you could make a blog post. It would be a resource like a checklist. The beauty of the PDF for how to prepare a home for sale is that people generally don’t download that if they’re just curious about their homes value. They may be a while out from selling but they’re at least thinking about selling instead of just finding the home value.
Use Cautiously: We Have Buyers
We have buyers for your home! It’s simple, and to the point. That’s what sellers want, they don’t care as much about you the real estate agent as they care about a buyer for their home.
The tricky part here is that a lot of home owners are used to people saying this when they are essentially lying. So the more detail you can give about your buyers the more genuine it appears. So instead of “We have buyers for your home” you can say “Do you have a 4 bedroom detached in X neighbourhood? Our clients John & Sarah are looking for a home and nothing on the market right now fits their needs. So if you know someone thinking of moving we have buyers looking right now in X neighbourhood.” Ideally, you do that with a video standing IN the neighbourhood you’re talking about. Go to a park or somewhere recognizable so someone who lives there has instant recognition as they’re scrolling that its their neighbourhood.
The more personal you make it, the better it goes. ONLY do this if you actually have buyers. Doing this when you have none is no different than lying. Use it sparingly when you actually have buyers and target it to the specific area(s) your client is looking for. With Facebook ads you can get VERY specific with how targeted they are.
You do not need fancy copy, just make the ad pop by having imagery and copy that calls out the specific area and then say what you have. The more specifics you can share the better.
The Slow Burn: The Market Update Seller Ads
Building an audience before you need to sell something is the best long term strategy. This is where market updates can come in. Run ads offering market updates for specific neighbourhoods, the smaller you can make it the more likely people in the area will sign up for it, and get local homeowners signed up to find out what’s going on in their neighbourhood. From new listings, notable sales, and overall trends, you keep them informed on what’s going on.
The key to good market update ads are to add your insight. Anyone can go out and see stats that have been reported, but sharing your thoughts and expertise builds trust and will lead to business down the road.
When you send out your market updates you add in calls to action. From offering free home evaluations, letting them know what buyers you have at the time, or leveraging multiple CTA’s by adding the Dean Jackson Super Signature can work wonders. It’s the perfect mix of asking for the business without being in your face sales-y.
The End Around: Target Buyers
Not all real estate seller ads actually directly target buyers. With a few exceptions like first time home buyers, recreation properties, and investors for example, most home buyers need to sell their current property to buy the next one. Knowing this, and the fact that buyer leads are usually significantly cheaper to acquire on a cost per lead basis, just target buyers that are likely to have a home for sale.
Create ads that are targeting buyers whether its a specific listing, PDF buying guide, or a general list of homes for sale. These campaigns start as buyer leads and when you start having conversations and learning about them you can position yourself to also get the listing.
The Double Dip
Someone opts on one of our ads, great! Your seller ad created a seller lead. They get sent to your thank you page, the worst thing you can do here is just say “Thanks, we’ll be in touch!”
This is your opportunity to go further and provide them even more value.
At Just Sell Homes, we call this the Double Dip Offer. Why do we call it that?
I just really like Seinfeld. That’s it. No other big fancy reason. It’s an homage to my favourite show growing up.
It works like this: You run an ad, in this case lets say a what’s my home worth campaign, they opt in. You get all their information. Now, on the thank you page, make them another offer. They just ordered a report on their homes value. Now offer them the guide on how to prepare their home for sale. People who opt-in on both options are definitely going to be a higher quality lead than someone else. They’ve now received even more value from you. This doesn’t have to stop here. They can opt for the guide and then be sent to a page about looking for their next home. If you don’t have another offer you want to send them, push them to a page with a case study or some testimonials.
When they become a lead, that’s just the start of their interaction with you, treat it that way!
Bonus Tip: Set up your Facebook custom audiences so that anytime someone opts-in to a campaign, they’re retargeted with ads with your double dip offer OR client testimonials. This can help your conversion. If you’re advanced, you can set the Facebook ads to act as a drip campaign. For example, for Day 1-3 after opting in they see one specific ad. Day 4-6 another one, and then Day 7 a book a call CTA. This can help convert at a higher rate.
Want help setting up campaigns in your business? Book a call to see how we can do it for you.
Do you struggle with how to convert more leads or just want to get better results?
The most significant impact you can have on your real estate business is to increase your conversion skills. Leads are easy, but lead conversion takes skill, and it’s what separates the good from the great.
Honestly, lack of conversion on leads is our number one source of client turnover. It’s something we’ve been working on helping our clients with over the last couple of years, and we’re making it a focus for our clients to improve these skills.
Looking for valuable resources, thanks to my friend Nicholas Kusmich, I came across Phil Jones. Phil is one of the foremost authorities on sales, and I’ve personally implemented his teachings and have seen immediate increases in results.
Originally writing a book called ‘Exactly What to Say,’ Phil recently made an adaption for the real estate industry called ‘Exactly What to Say for Real Estate Agents‘. So I asked him if he’d do a workshop for 20 people. That specific workshop was a one time only event and only available to those who attended; however, I still wanted to create some takeaways so that even those who didn’t participate can benefit from it.
There’s gold here. You can take things from this and directly apply them, and you will see an increase in converting your real estate leads.
3 Keys to Show up to Every Single Conversation
Curiosity
Empathy
Courage
Curiosity: If your goal is to create certainty, you have to show up with interest. Ask carefully crafted questions to learn more about your prospect.
Empathy: Genuinely seeing it through the other person’s eyes. Empathy is taking an interest in what’s important to people you care about.
Courage: Have the courage to ask bold questions.
How to Open Every Call To Convert More Leads
Every call you take, you should open it with a:
Polite Opening: Hi, this is Andrew from Just Sell Homes.
Mutually Agreeable Fact: You were on our website looking for homes under $800,000 in Newmarket.
Easy to Answer Question: Did the list of homes come through to your inbox ok?
It’s all one line. “Hi this is Andrew from Just Sell Homes, you were on our website looking for homes under $800,000 in Newmarket, did the list of homes come through to your inbox ok?”
DO NOT ask, “Is now a good time to talk?” – If now wasn’t a good time to talk, they wouldn’t have picked up. Go right into the call with a polite opening, mutually agreeable fact, and an easy to answer question.
Shifts in Your Language
Don’t say, “Tell me more about what type of home you’re looking for?”. That has an implication of infinite length in an answer.
Instead, say, “Help me understand what you’re looking for in a home.” There’s a specific end to the conversation in your understanding of their needs.
You’re giving the person a goal to work towards instead of the more open-ended no set goal, “tell me about…”
Long Term Follow Up to Convert More Leads
Haven’t been in touch with someone looking at homes in a while? To convert more leads, you’re going to have to go back to your older ones.
“You got in touch about X, have you found a home yet?”
You don’t need to overcomplicate these calls with a ton of follow up questions. Simple and to the point often works the best.
Start the Close
“How open-minded would you be to look at some other properties with me as your agent?”
Nobody wants to seem close-minded. By asking them if they’d be open-minded about it, they’re more likely to entertain the idea.
Are you closing someone but are intending them to work with someone on your team, other than yourself? Try this:
“How open-minded would you be to working with one of our experienced buyer agents to help you find your dream home?”
I’m working with an agent already.
Don’t bring up the topic of another agent they may be working with at the beginning of the call.
Learn about them and let them see the value you bring to the table. Some will use the “I have an agent” as a brush off, but they haven’t committed to anyone yet.
Show the value, then after you’ve learned about their situation, ask how open-minded they are about working with you, THEN ask if they’ve signed anything with another agent.
If they haven’t signed yet, you can continue talking to them more in-depth about the process.
How to Respond to Listing Inquiries
“Hi, it’s Andrew from Just Sell Homes, you looked at [ADDRESS], is that the only home you’re interested in?”
“What was it that interested you in that property?”
Let them create context, then narrow it down. The goal is to start with a broad question and then really drill down after they engage so you can learn about their unique situation.
Empathy is the key.
No Phone Number or Wrong Phone Number
Don’t think of it as them trying to lie to you. It’s not a personal affront to give you the wrong information. What they’re doing is telling you how they want to communicate with you.
Open your email with your intro as we’ve detailed above and then say, “I’ve tried calling the number you left, but I’m guessing your preferred method of communication is email anyways.”
Turning Up The Heat
When someone opts-in initially, you follow up a lot. After a few weeks, you slow it down, but then after they’ve been receiving your slow-drip campaign, ramp it up again with 3-5 quick in succession emails.
This will push them to either unsubscribe from your emails or move forward with you.
Unsubscribes aren’t bad as they give you an answer. It’s better to force someone towards an answer than to be left in the dark.
Focus on Getting Responses
If there’s a period at the end of your communication instead of a question mark, you probably won’t get an answer.
Your goal with lead conversion and sales is not to go straight for the close. Once you get them engaging, the goal is to get them to keep engaging.
Learn about their wants and needs, uncover their motivation, and become their trusted advisor.
Questions build relationships, and relationships are the key to help you convert more leads.
How to Handle Voicemails
Wherever possible, don’t leave voicemails. The second you leave one voicemail, you give control to the other person. Don’t consider leaving a voicemail with the person until after 4 or 5 call attempts.
When you do, here’s what Phil recommends:
“Hi, it’s Phil calling from [TEAM/BROKERAGE], I’ve tried to reach you several times, I’m guessing you are either away right now, or I haven’t found a good time yet. I’m going to try and call you again on Monday at 4 pm. If that doesn’t work for you, give me a callback or a text with a better time.”
6 Stages of Writing Good Emails
Emails remain a gold mine, especially when trying to convert more leads. Phil shared his 6 P’s of writing useful emails. If you’re ever stuck, remember:
Perspective
Problem
Pain
Possibilities
Plan
Pleasure
Perspective: Use some form of scene-setting. Example: Like many of you, I’m spending more time at home and making plans for the future.
Problem: Identify the problem that you’re reaching out about. Example: When searching through our records, we haven’t been in touch in a while.
Pain: Address the pain point: Example: and I realize I had no idea what’s happening with your existing circumstances. Whether you’ve found a property, still looking, or decided to stay put.
Possibilities: List some opportunities. Examples: Perhaps you’ve been working with another agent or maintaining the search yourself online and reading the emails we’ve shared. I’m still here to help you with your real estate needs.
Plan: Layout the method of how you’ll be able to help them from here… Example. I’d love to connect over the next seven days and learn more about your circumstances.
Pleasure: Reverse of the pain. Example: At least, that will happen with this is I will have a better understanding and be able to help you more effectively in your search.
Now let’s put that all together so you can see what an email that helps you convert more leads looks like.
Hi <name>,
Like many of you, I’m spending more time at home and making plans for the future. When searching through our records, I noticed we haven’t been in touch in a while.
I realize I had no idea what’s happening with your existing circumstances, whether you’ve found a property, are still looking or decided to stay put.
Perhaps you’ve been working with another agent or maintaining the search yourself online and reading the emails we’ve shared. I’m still here to help you with your real estate needs.
I’d love for us to connect over the next seven days, where I can learn more about your circumstances. At the least, what will happen is I will have a better understanding and be able to help you more effectively in your search.
Looking forward to connecting,
SIGNATURE
With anything, what works precisely for one real estate agent, may not work for another. Take the ideas here, adapt them, test them, and find the combination that works to convert more leads.
If you want more leads in your business, we can help you get them. We help real estate agents grow their business online. Our specialty is Facebook ads, but we help with all online marketing.
Our goal is to help you grow your business, which is why we engage with the best in class people like Phil Jones, to learn and convert more leads.
Want to book a call to chat about how we can help grow your business? Click here.
Maybe you’ve just been given your first public speaking gig, or perhaps you’re a veteran. Either way, here are some unique approaches to public speaking to take your public speaking game to the next level.
Who do you look to, to improve yourself as a speaker, or to improve your delivery?
Sometimes when I’m watching speakers at events, I end up looking at my watch, wondering how much longer I’m going to have to endure this talk. Then I saw the power of Tony Robbins in Toronto, who had me on my feet FOR HOURS without even realizing. There’s a definite art to public speaking, and humour and audience engagement is a massive part of it.
What can you take away from stand-up comedy that can help you in your public speaking?
The thing is, when you’re on stage, you don’t necessarily have to use humour as a tool to keep your audience engaged, but it can also be challenging to read the room and to tell exactly how well your talk is going. This is not the case with stand-up comedy, though, which is a great tool to improve your public speaking.
As Taylor makes clear, the method when it comes to stand-up comedy is to work as a boxer and jab until you find the range and then cluster. Use testers to see what your audience wants and then flurry upon that. This type of public speaking is the best way to test this tactic because it’s so easy to read your audience – they’re either laughing, or they’re not!
Mindfulness, taking notes (be that mental notes or on paper), and just general awareness is an extremely effective way to approach public speaking. In the case of stand-up comedy jokes that fail and you won’t tell again, and your ability to perceive what the audience thinks will get better and better. The skills required may be more nuanced, but they’re the same in all types of public speaking.
Some things to look out for and what you want to see
When you’re on stage, look for whether you are getting any engagement from your audience and whether you’re feeling excitement from your audience. A good way of quickly seeing how interested people are is by scanning the crowd of people for anyone that’s leaning forward. Seeing people leaning forward is a sign that they’re playing close attention to you!
As with anything, though, the more public speaking you do, the better you will get, as long as you’re mindful of your audience and willing to tweak things to improve them mid-talk or for your next talk.
Share with us!
Need help creating ads for your next speaking gig? We can help! You can book your free consultationhere. We’ll discuss your target audience and create the perfect ad for your event.
Got any topics you’d like us to cover in a future episode or a guest you’d like us to sit down with? Or perhaps you have some great public speaking tips? Let us know in the comments below! You can also reach us onFacebook and Instagram.
When it comes to the digital marketing world many real estate agents have moved past “How do I generate leads?” towards “How do I convert more online leads?”.
Converting the leads is where the real challenge comes into play. There’s a ton of companies who can help you get more leads, including us. Those will do nothing for you if you don’t know how to convert them to an in person appointment. Nothing you do online matters if it ultimately doesn’t result in a face to face meeting.
For example, we had a client generate 1,000 leads over 6 months and did not generate a single deal. Not one. The exact same campaign type for another client and he got 6 deals on the first 100 leads.
If you want to convert more leads you need to look at you processes. It’s almost never a question of generating higher quality leads. It’s a question of follow up process.
There exists a lot of opportunities to improve and convert more leads. I often see the same mistake being made time and time again and its right at the beginning of the process. It’s how many respond to the initial inquiry.
Top Online Lead Mistake Many Real Estate Agents Make
So let’s take an example of a common real estate lead. Someone fills out a form on your website asking a question about a specific listing. What I’ve seen many people do right now is respond to the lead with something along the lines of:
“Hi John,
Thank you for reaching out about 123 Main Street, it’s a great listing, priced right, and not likely to last long on the market.
As per your question, the current owners would like to close within the next 60-90 days.
Are you working with an agent? If not, we’d be happy to sit down and discuss how we can help.
Have you been pre-approved yet? Happy to refer you to a mortgage broker who can help.
Would you like to set an appointment to see this property? It has a great layout, it’s been well maintained, and it’s close to some great schools. Presents a great opportunity for a young family. We can meet at my office first to go over buyer representation
Do you have any more questions about the property I could help you with?
I look forward to hearing from you and thanks again for reaching out!
REAL ESTATE AGENT SIGNATURE
*Oh by the way, I’m never too busy for your referrals”
How to Actually Respond to Convert More Online Leads
If you want to convert more online leads you need to respond differently. Remember, people are usually reading their email on their phone and so quick and to the point is better.
The above response asks too many questions and is way too long.
All you are doing at the beginning is trying to get them to respond to you. The first step to convert more online leads is to just get a conversation started.
So if someone asks you a question about closing time frame of your sellers from your website try something like this;
Hi John,
My clients would prefer a mid-October closing but can be flexible for the right offer, what timeline for closing are you looking for?
AGENT SIGNATURE
It answers their question, isn’t overwhelming and ends with a question that has an expectation of a reply. That type of answer will help you convert more online leads.
Instead of laying out all the questions in one email, you can answer each reply and end with another single question. Keep it simple. After a couple back and forth emails where you always answer their questions and respond with your own, you can invite them to a phone call to get it all done in one shot.
Don’t push too hard for the phone call if they haven’t provided a number yet. Respond to them how they have shown they want to talk to you.
If someone is just looking for more information about a listing but doesn’t provide a specific question we recommend something simple like “Are you looking at this property for yourself or as an investment?”
It’s short, simple, and to the point. Remember, the goal is just to get a reply at this stage. That’s the first win. Think of the consumer is a scared cat who ran up a tree. It’s slow deliberate actions to get them down. You don’t just rush up the tree and try and grab them!
How often have you looked into a product or service, became interested, then saw that the company did not have any recent reviews or simply none at all? Did it make you question your purchase or commitment?
Your reviews can really make or break a potential client.
Ask For Reviews
“Ask for reviews from people you didn’t sell a house to, but created a relationship with.” – Taylor Hack
As Taylor mentioned in this Over A Pint episode, don’t feel like you can only ask clients that you have sold or purchased with. One of the best reviews I received, when I was selling, was from a family I had recommended not sell.
“It’s the documentation that a relationship exists.- Taylor Hack
Think of it as a “thank your exchange.” For example, when someone calls you asking for a free valuation of their home today or to consult with you on whether or not they should sell, as soon as they thank you for your time ask them if they wouldn’t mind giving you a 5 star review on your prefered platform.
Not only have you created a relationship with a possible future client, but you’ve given yourself the perfect opportunity for someone to let other strangers know how much you care.
At the end of the day, the client’s decision is an emotional one. Even if you have the best stats in town, if people don’t enjoy the process of working with you and share that experience with others, clients will move onto the next realtor.
We Want To Help You Optimize Your Reviews
We can help you optimize your reviews online!
You can book your free consultationhere. We’ll discuss your goals and figure out the best way we can help you succeed online.
Got any topics you’d like us to cover in a future episode or a guest you’d like us to sit down with? Let us know in the comments below! You can also reach us onFacebook andInstagram.
